Privacy Policy for BESS Online Academy
Last updated: April 5, 2026
BESS Online Academy (“BESS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have when you visit our website, create an account, enroll in a course, make a purchase, or contact us.
By using our website, courses, and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal information you provide directly
- Your name
- Email address
- Phone number, if you provide it
- Billing or mailing information, if needed
- Information you submit through forms, course enrollment, checkout, or email communication
Course and account information
- Account login details
- Course enrollments
- Lesson progress and completion data
- Quiz or assessment results
- Certificate completion information
- Communications or support requests you send to us
Payment information
When you make a purchase, your payment is processed by Thinkific and/or its payment providers or connected processors. We do not intentionally store full payment card numbers on our own systems.
Technical and usage information
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Cookies and similar technologies
- General activity on our website or learning platform
2. How We Use Your Information
We may use your information to:
- Create and manage your account
- Enroll you in courses or programs
- Deliver course content, downloads, certificates, and student support
- Process purchases and transactions
- Communicate with you about your account, purchases, course updates, and support needs
- Improve our website, courses, and student experience
- Send important notices, including policy updates
- Send promotional or marketing emails, where permitted by law or where you have opted in
- Maintain site security, prevent fraud, and protect our business
3. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties only as needed to operate our business and provide our services, such as:
- Thinkific, our course hosting platform
- Payment processors
- Email service providers
- Analytics tools
- Software or service providers that help us manage our website, communication, or course operations
We may also share information:
- if required by law
- to protect our rights, property, or safety
- in connection with a business transfer, merger, or reorganization
4. Cookies and Similar Technologies
Our website and course platform may use cookies and similar technologies to improve site functionality, remember preferences, understand usage, and support analytics or marketing. You can usually control cookies through your browser settings.
If you use our site from a location that requires cookie notice or consent, you may also see a cookie banner or similar notice.
5. How We Protect Your Information
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no website, platform, or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We keep personal information only as long as reasonably necessary for business, educational, legal, accounting, or operational purposes. We may retain certain records as required to comply with legal obligations, resolve disputes, or enforce our agreements.
7. Your Choices and Rights
Depending on where you live, you may have the right to:
- request access to the personal information we hold about you
- request correction of inaccurate information
- request deletion of your personal information, subject to legal or operational exceptions
- opt out of marketing emails by using the unsubscribe link in our emails
- request information about how your data is used
To make a privacy-related request, please contact us using the contact information below.
8. Third-Party Services and Links
Our site or courses may include links to third-party websites, tools, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing your information.
9. Children’s Privacy
BESS Online Academy’s services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided personal information to us, please contact us so we can review and address the situation.
10. International Users
If you access our website or courses from outside the United States, please understand that your information may be processed and stored in the United States or other countries where our service providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last updated” date above. Your continued use of our website or services after changes are posted means you accept those changes.
12. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
BESS Online Academy
Email: [email protected]
Website: www.bessonlineacademy.com