Dementia Education That Builds Knowledge, Confidence and Compassion
Professional dementia seminars and customized training for healthcare teams, caregivers, churches and community organizations.

BESS Online Academy offers engaging, practical dementia education for healthcare professionals, direct-care staff, family caregivers and community organizations.
Led by Dr. Mary Giles-Goodwin, PhD, RN, our seminars combine clinical knowledge, real-world caregiving experience and compassionate, person-centered strategies that participants can immediately apply.
This comprehensive seminar provides participants with essential knowledge and practical strategies for supporting individuals living with Alzheimer’s disease and other forms of dementia.
Topics may include:
✓ Alzheimer’s disease and related dementias
✓ Communication techniques
✓ Person-centered care
✓ Understanding challenging behaviors
✓ Activities and meaningful engagement
✓ Nutrition, hydration and pain
✓ Safety and wandering
✓ Personal care
✓ Family support
✓ End-of-life care
✓ Staff and caregiver stress
✓ Diversity and cultural considerations
Seminar availability, eligibility requirements and credentialing information will be provided during registration.
Registered nurses and licensed practical nurses
Certified nursing assistants
Personal care aides
Medication aides
Assisted living and memory-care staff
Home-care professionals
Case managers and social workers
Activity professionals and Community health professionals
Healthcare administrators
Family, informal caregivers, and Faith-based caregivers
Dr. Mary Giles-Goodwin, PhD, RN, CCM, IQCI, CDP®
Dr. Mary Giles-Goodwin is a registered nurse, healthcare educator, case management professional and founder of BESS Online Academy. She brings extensive experience in healthcare education, care coordination, dementia care and family caregiving.
Her teaching approach combines clinical knowledge with compassion, storytelling and practical strategies that healthcare professionals and caregivers can use in real-life situations.
Practical, easy-to-understand instruction
Evidence-informed dementia care strategies
Real-world examples and case scenarios
Interactive discussion
Person-centered communication tools
Professional participant materials
Opportunities to ask questions
Certificate of completion when applicable
Customized content for the organization’s needs
Training options include 30–45-minute community presentations, lunch-and-learns, customized staff in-services and full-day seminars.
Yes. On-site training may be available for healthcare facilities, churches, senior centers and community organizations.
Virtual training may be available depending on the program and the needs of the organization.
Certificates of completion may be provided for eligible programs. Certificate and continuing-education details will be clearly stated before registration.
Continuing-education availability varies by seminar. Any approved continuing-education information will be displayed on the individual seminar registration page.
Yes. Topics and examples may be tailored to the organization, audience and available presentation time.